We hope you are 100% satisfied with your Rosy Rings purchase from our site. If there is any reason you are not completely satisfied, Rosy Rings is happy to offer a refund on unopened and unused, full-price items within 14 days of your delivery date. Only items that have been purchased directly from dev.rosyrings.com can be returned. Rosy Rings product purchased through another retailer must be returned in accordance with their respective return policy.
TO PROCESS RETURN
Email [email protected] or call Customer Service at (303) 297-1951 (Monday – Friday 8am – 4pm MT). Please have your order number ready (reference your original confirmation email from Rosy Rings). Product returned to Rosy Rings without prior authorization is subject to a 25% restocking fee. If the reason for your return is not the result of a Rosy Rings error, the cost of the return shipping will be your responsibility. In this instance, we recommend using a tracked service.
All sale products are final sale and are not eligible for returns.
If upon arrival, any part or all of your order is damaged, please email [email protected] within 14 days and include your order number and a picture of the damage. A member of our Customer Service team will be in contact with you shortly to provide with possible options.
Please note: Once the product is removed from its protective packaging, we cannot be responsible for any further damage due to improper handling.
FOR FURTHER QUESTIONS
Contact our customer service team at (303) 297-1951, Monday – Friday 8am – 4pm MT.
Email your claim to: [email protected]